Terms of Use
Understand our commitment to transparency, service excellence, and your rights as a valued client of our luxury travel concierge.
General Terms of Service
Welcome to our luxury travel concierge. These Terms of Use govern your access to and use of our website and services. By accessing or using our platform, you agree to be bound by these terms and all applicable laws and regulations.
1. Acceptance of Terms
By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree to these terms, please refrain from using our services. We reserve the right to modify these terms at any time, and your continued use of the site signifies acceptance of any updated conditions.
2. Intellectual Property Rights
All content, including but not limited to text, graphics, logos, images, and software, is the property of our brand and is protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without explicit written permission.
3. User Responsibilities
Users are responsible for maintaining the confidentiality of any account information and for all activities that occur under their account. You agree to provide accurate, current, and complete information during the booking process and to update such information to keep it accurate and complete.
4. Service Bookings & Payments
All bookings made through our platform are subject to availability and confirmation. Prices for services are subject to change without notice. Payments must be made using the methods specified at the time of booking. We use secure third-party payment processors to ensure your financial data remains protected.
5. Cancellation and Refund Policy
Cancellations are subject to the specific terms provided at the time of booking for each individual service or destination. Refunds, if applicable, will be processed in accordance with our standard financial procedures and the policies of our partner service providers.
6. Limitation of Liability
In no event shall our company, its directors, or employees be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the services, including but not limited to travel delays, health issues, or property loss during travel.
7. Privacy & Data Security
Your privacy is important to us. Our collection and use of personal information are governed by our Privacy Policy, which is incorporated into these Terms of Use by reference. We implement industry-standard security measures to protect your data.
8. Governing Law
These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which our company is registered, without regard to its conflict of law provisions.
9. Contact Information
If you have any questions regarding these Terms of Use, please contact us at:
- 21 | Lyon's Lane | WA4 5JG | Warrington | United Kingdom
- 441467577106
- [email protected]