Privacy Policy

Last Updated: 30/07/2026

1. Introduction to Our Privacy Commitment

At Glumari, we recognize that privacy is a cornerstone of the luxury experience. We are dedicated to protecting the personal data of our esteemed clients with the highest level of security and transparency. This Privacy Policy outlines our practices regarding the collection, use, and safeguarding of your information when you interact with our digital platforms, bespoke travel services, and concierge offerings. By engaging with our services, you entrust us with your personal data, and we take this responsibility with the utmost seriousness, adhering to the legal standards of the United Kingdom and global best practices for data protection.

2. The Scope of Information We Collect

To provide the bespoke and highly personalized service that Glumari is known for, we collect several categories of information. This includes, but is not limited to: Identity Data (such as your full name, title, date of birth, and passport details when required for travel arrangements); Contact Data (email address, telephone numbers, and residential or billing addresses); Financial Data (payment card details and transaction history, processed through secure, encrypted channels); Technical Data (IP address, login data, browser type and version, time zone setting, and location); and Preference Data (your travel interests, dietary requirements, and feedback regarding our services).

3. How We Gather Your Personal Data

We employ diverse methods to collect data from and about you. Direct interactions remain our primary source, such as when you create an account on our platform, inquire about a specific itinerary, or subscribe to our curated newsletter. Automated technologies, including cookies and server logs, collect technical data as you navigate our website. We may also receive information from third-party sources, such as luxury travel partners, airlines, or social media platforms where you have interacted with our brand, ensuring that all such data is obtained in compliance with applicable privacy laws.

4. Purposes and Legal Grounds for Processing

Glumari processes your personal data only when there is a lawful basis to do so. Our primary purposes include:

• Contract Performance: To fulfill the travel services and bookings you have requested.
• Legal Obligation: To comply with tax, regulatory, or government requirements (e.g., border control).
• Legitimate Interests: To improve our service offerings, maintain site security, and conduct internal analytics to better understand our clientele.
• Consent: For marketing communications where you have explicitly opted in to receive updates on exclusive destinations and offers.

5. Data Retention and Storage Durations

We retain your personal data only for as long as is strictly necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use, and whether we can achieve our objectives through other means. Generally, client transaction records are kept for a period of seven years following the conclusion of our service agreement to comply with financial auditing standards.

6. Strategic Sharing with Third Parties

Glumari does not sell your personal data. However, to execute complex international itineraries, we must share relevant details with trusted third-party service providers. This includes luxury hotel partners, private aviation firms, local ground handlers, and secure payment gateways. Each of these partners is contractually obligated to handle your data with the same level of confidentiality and security that we provide. We may also disclose information to regulatory authorities if compelled by law or to protect the safety and rights of Glumari and its clients.

7. Robust Security Measures

The security of your information is paramount. We have implemented sophisticated technical and organizational measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We utilize industry-standard encryption (SSL/TLS) for data in transit and secure server environments for data at rest. Access to your personal data is strictly limited to employees, agents, and contractors who have a business need to know and are subject to a duty of confidentiality.

8. Your Rights Under Data Protection Law

As a resident of the United Kingdom, you possess significant rights regarding your personal data. These include:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You can ask us to correct any inaccurate or incomplete information.
• Right to Erasure: Also known as the 'right to be forgotten,' you may request the deletion of your data when it is no longer necessary.
• Right to Object: You can object to the processing of your data for direct marketing purposes at any time.
• Right to Portability: You may request the transfer of your data to another service provider.

9. Cookies and Digital Tracking

Our website uses cookies to distinguish you from other users and to provide a seamless browsing experience. These small text files allow us to remember your preferences and analyze how our site is being used. You have the option to manage your cookie settings through your browser, although disabling certain cookies may affect the functionality and personalization of our digital services.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated 'Last Updated' date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

11. Contacting Glumari

If you have any questions regarding this Privacy Policy or wish to exercise your statutory rights, please contact our Data Protection Office. You may reach us at 21 | Lyon's Lane | WA4 5JG | Warrington | United Kingdom, via email at [email protected], or by telephone at 441467577106. We are committed to resolving any inquiries or concerns you may have regarding your privacy.